Dr Holdright welcomes both UK and international patients. UK residents are requested to obtain a letter of referral from their GP or specialist prior to their appointment where possible, as this will ensure that we have an up-to-date medical history, and many insurance companies will also require this in order to process a claim.
Consultations are scheduled at 30 minute intervals, and the initial appointment will include the discussion of symptoms, clinical examination, and recommendations regarding any further investigation or a course of treatment.
We appreciate that medical investigations can be time-consuming and worrying, and to alleviate some of this anxiety many routine cardiac tests can be carried out in our consulting rooms directly after your consultation. Please note, however, that any tests required to confirm a diagnosis or monitor a condition will be charged in addition to the consultation fee.
Please contact the practice for a full breakdown of our consultation and investigation charges.
Private Medical Insurance
Dr Holdright is recognised by all major private medical insurance companies in the UK. Patients with private medical insurance must contact their insurance company prior to the appointment in order to obtain a pre-authorisation code or claim number.
We will send your invoice directly to your insurer on your behalf only if a pre-authorisation code is provided prior to your consultation. Please note, however, that any payment made by an insurer is considered to be a contribution towards the cost of your treatment, and the ultimate responsibility for payment lies with you. It is therefore imperative that you establish your exact level of cover and any potential shortfall (for which you will be responsible) at the outset.
We strongly recommend that you contact your insurance company for confirmation of entitlement to benefit and to obtain a corresponding authorisation code or claim number prior to any consultation, test or treatment.
Please be aware that private medical insurance does not generally fund for routine monitoring of a chronic condition, and your insurer may request that you fund any such consultations independently.
Self-funding patients and patients with international insurance policies (except BUPA Global) are kindly requested to settle their account with us at the time of consultation – all major debit and credit cards are accepted.
All patients are entitled to have a chaperone present for any consultation, examination, or investigation should they so wish. This person may be a friend or family member, but you may prefer a formal chaperone to be present, and if so, you should notify us at the time of booking your appointment to allow us to make the necessary arrangements for you.
We are happy to issue repeat prescriptions for our patients’ usual cardiac medication. However, dangerous errors can occur when requests are made by telephone or fax, so all requests should be made in writing. There will also be a small administrative fee for prescriptions issued outside of a consultation.
We will always do our best to fit in urgent cases on the day but cardiac emergencies are almost always best served by the NHS. Severe chest pain lasting more than 10-15 minutes which is not relieved by rest or GTN is a medical emergency and this event you should dial 999 immediately.
A missed appointment or last minute cancellation is a lost opportunity to offer the consultation to a patient in need and as such we kindly request at least 48 working hours’ notice if you need to change your appointment; non-attendance and cancellations made with less than 48 working hours’ notice will unfortunately incur a fee, set at the full cost of the consultation and not eligible for reimbursement by an insurer.