Testimonials and Feedback
Any feedback you have on our performance, either good or bad, is always gratefully received. Comments cards are on display in our waiting room, but should you wish to discuss anything else about the practice or this website, please contact the Practice Manager, Victoria Joyce.
We hope that you will never need to make a complaint, but please be assured that we have a formal three stage process in place for addressing any concerns, which involves the Independent Doctors Federation at stage two, and the Independent Sector Complaints Adjudication Service at stage three. In the first instance, please address your complaint to Victoria, who will investigate and send a written response within 20 working days.